Forum Discussion
Along with the remote model, what type of cable are you using to connect the Bose system?
Jonathan J
Cox Moderator
I never got to load a code. My initial attempt with customer service included reseting my box. During the week many things are not working properly......I can push the channel up and down and it will not register for up to 30 seconds. Put in a channel number and it will not register. I have had to pull the remote batteries in order to clear this up. In my opinion the cable box is the issue...this is very frustrating that something that worked no longer works. I ready to dump the service,
- JonathanJ3 years agoFormer Moderator@Linda Scury
I apologize for any inconvenience this has caused. Please check the link click on add new audio and follow the steps www.urcsupport.com/.../. Let us know if this helps.
Jonathan J
Cox Moderator- linda_scury3 years agoNew Contributor
I have been informed the DVR will not play the recorded shows. I personally think I need a new box. I am tired of this. We just had to remove the batteries to change channels. I don't want to use 4 letter words but I'm at that point.
this is BS
- Bruce3 years agoHonored Contributor III
I have noticed lately I need to press the Power button 3-4 times to turn off my TV. I think you're correct about glitchy software.
- BenS13 years agoFormer Moderator@Bruce
The signal from the remote to your TV shouldn't be affected by the software in the Contour box. I would recommend getting the remote replaced if it is not turning off the TV properly.
Ben S.
Cox Support Forums Moderator