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gadlaw's avatar
gadlaw
New Contributor
7 years ago

Got a 'Cox Order Processed' - didn't order anything

'We are in the process of making the service changes you requested. Take a moment to review them below.' Fun fact, I didn't order anything or do anything. I have 'Video Base Code' 'Cox TV Starter' 'E...
too_cheap_to_bu's avatar
too_cheap_to_bu
New Contributor II
7 years ago

I've had my system upgraded, and additional channels added to my tv, that I DID NOT ORDER, and my bill increased. Cox refuses to discuss why it was increased, and informs me I can not lower my bill, unless I discontinue all services.