What is the process of diagnosing a NODE issue?
Tech came by, said it was all fine. Hopped on to play a game and could not experience without stuttering and latency issues happening every few seconds (especially during peak hours)
Gone through all online support, phone support, tech came through. Posted all of my issues before and it wasn't taken seriously. Directly connected through ethernet cable, ping to router is a consisten <1ms.
My ping to google.com will be 10-15ms then spike to 150+ every few seconds... sometimes even time out. This problem has been going on during peak hours for weeks, but now more than ever I just want to enjoy my games while I'm quarantined and it's gotten worse throughout the day (I'm assuming due to overloaded node)