Forum Discussion

bryce_clifford3's avatar
bryce_clifford3
New Contributor III
6 years ago

What is the process of diagnosing a NODE issue?

Tech came by, said it was all fine. Hopped on to play a game and could not experience without stuttering and latency issues happening every few seconds (especially during peak hours) Gone through ...
Jack_H's avatar
Jack_H
Contributor
6 years ago

Same here 4 techs have been out to my home and 4 new modems and routers they just keep saying it's my equipment.

Frustrated702's avatar
Frustrated702
New Contributor II
6 years ago

I am in the same exact situation. Tech supervisor told me the node was a known issue and said I should be patient. Multiplayer games are unplayable at this point. Extreme lag and packet loss on wired connection. I get a much better connection when I use my mobile phone as an internet source.