Still getting the run-around from support although they did respond to a few emails, then after I sent traceroutes they realized there is an actual issue and stopped responding.
I also have some incredibly bad pingplotter results given that it's peak hours in my neghborhood right now. Definitely a NODE issue and I'd like some clarity before I pick up and move to AT&T. ** to be a customer since I was a kid and have to leave because customer service is terrible
Maybe this is the way they fix their node issues. Making people switch services because it's so bad then there's less people on the node which makes it better right?
lol I wouldn't be shocked. this is terrible. report your issue to the FCC, I finally got a call back from an actual cox rep that is following up with me after my next tech visit (tonight)
How did it go?
