Forum Discussion
KevinM2
6 years agoFormer Moderator
Hi Bryce, I have pinged your modem several times and I am not seeing any packet loss or anything out of the ordinary with the signal levels. Can you please provide traceroute or PingPlotter results on a hard-wired connection, so we can have them reviewed? Please feel free to include a link to this forum thread and email them to us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
bryce_clifford3
6 years agoNew Contributor III
Sent email titled Continued from Forum. Included traceroute and a current ping to google.com from my hardwired PC.