Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
4 months ago
Solved

Cox WiFi hotspot question

Does anyone have any idea how I can connect my Samsung TV and my DVR to the WiFi hotspot or does the WiFi hotspot only connect to computers and phones?
  • GregP1's avatar
    GregP1
    4 months ago

    Hi, The information we provided DRVEGAS is correct. Supported types of devices include 

    • Laptops using Windows or Mac operating systems
    • Tablets using iOS, Android, or Windows 8 operating systems
    • Smartphones using iOS, Android, Windows 8, or Blackberry operating systems

    The reasoning is the main purpose of Wi-Fi hotspots is to connect to the internet when you are out of your home on portable devices. Other devices may be able to connect but they are not specifically supported.

Darkatt's avatar
Darkatt
Valued Contributor III

I don't know. pretty much any device should connect is you are using your cox ID and pwd to login. 

DRVEGAS's avatar
DRVEGAS
Valued Contributor
4 months ago

I asked Cox about this and they said that it can only connect to phones and computers because hotspots are only designed to connect to mobile devices.

  • Darkatt's avatar
    Darkatt
    Valued Contributor III
    4 months ago

    so I tested my samsung tv to a local hotspot that is being provided by someone with a pano router nearby, and connected/played back video without issue. 

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      4 months ago

      Try connecting it to your local Cox WiFi hotspot to see if it will work.

      • Darkatt's avatar
        Darkatt
        Valued Contributor III
        4 months ago

        I don't have a "local" wifi hotspot in range of the tv, the nearby neighbor with the pano modem is providing Cox WiFi as a hotspot though, and it works just fine for me.