Forum Discussion
Becky
Moderator
Hi Ron, that sounds like an incredibly frustrating issue and it must certainly impact your enjoyment when watching Cox TV content. You've done some great troubleshooting on your own! It may be time to have a tech come out and ensure there isn't an intermittent signal issue to your home. So that my team can further assist you, please email us at cox.help@cox.com. -Becky, Cox Support Forums Moderator
Ron2001
2 years agoNew Contributor
Becky, going to check all wiring inside house first and then if still have problem would appreciate Tech checking out at street: levels, etc.. I will let you know.
- DavidA22 years agoFormer Moderator@Ron2001
Thank you and please do. We want your service to work how it is supposed to.
David
Cox Support Forum Moderator- Ron20012 years agoNew Contributor
Checked cox inside house today and looks good to me. Still the problem. I am 75 and have worked with coax for a long time and splitters and such. Please can I schedule a tech to check levels at street, entrance to house and at cable box???
- DavidA22 years agoFormer Moderator@Ron2001,
We would be happy to look into that for you. To do that, we ask that you email us at Cox.help@cox.com with your service address and a link to this forum thread.
David
Cox Support Forum Moderator
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