New main receiver puts all my boxes to sleep
With my new contor main receiver replaced, now all my boxes go to sleep/power saver mode. I have not been able to shut this feature off! I called for support but they told me to shut off the power saver and it was. How do I shut off this feature? I am caring for a disabled Uncle and he can not use the remote, I'll turn the TV on for him then go do chores and when I check on my Uncle the TV has a screen saver on it. It doesn't appear to take that long before this happens. I've already received account credit for not providing service, but I need to fix this ASAP for my Uncle.