Technician was out last week and replaced my cable box but that did not fix it. Hockey and racing was the worse I guess due to the speed of the camera action. Hockey and racing on my other channels are just fine. It's just NBCSN
I am having the same problem - choppy/jerky video of soccer matches. I first thought it was my DVR, but it happens with live viewing as well, with soccer as well as other programming. Doesn't happen to any other sports channels I watch, only NBCSN.
Is this a feed problem from NBC or do I need to make adjustments to my equipment, or cancel my service?
Hey Kevin, I can speak for my issue. I only have one receiver in my home but I had it replaced a couple of weeks ago and it did not fix it. There is not one certain time of the day that it happens, it happens any time of the day. It's more noticeable during sports shows where the view is on wide shots and the action moves like hockey, racing, or soccer. The close up shots like talk shows are far less noticeable.
I am having the same problem in Fairfax County VA. Commercials and slow content is fine, but high action fast moving content like hockey is very jerky and almost unwatchable. I wonder if Cox is performing additional compression on this channel or something. Also started about 3 weeks ago for me.
ironically, my over-the-top NHL.tv streaming video quality is better than the linear NBCSN.
Cox reps if you’re listening I took a video of this if that helps.
I am having the same problems. Any fast moving content is choppy. I have two boxes and it happens on both, whether live or DVR.
I had this problem several months ago. Then it resolved. It came back again during lat night's hockey game. What can I do. this is extremely frustrating. I checked with a friend who has a different provider and his picture was fine. HELP!
I watched hockey tonight on NBCSN and everything was good. Problem solved for me in Tulsa, for now anyway.
Having same issues for a few weeks as well. Only NBCSN. 2 different TV’s. Cox - can you please let us know what you’ve found?
Same here. Northern VA. NBCSN channel only. Sometimes problem disappears but last 2 weeks it was there 100% of the time.
I’m having the same problem. Glad this is not just my tv but incredibly annoying since all I watch is hockey
