Missing red dot on program guide - Contour 2
We have a Contour 2 cable box/DVR and there seems to be a slight glitch in the guide software. We have a program set in the scheduled recordings, but when browsing the guide, the show does not have t...
Forum Discussion
@Skylinkdave
I'd suggest trying to restart the box first by disconnecting power for two minutes and reconnecting to see if a reset helps at all. If still not working, try pressing the Contour button then go to Saved -> Scheduled to see if the recordings are still set.
-Chris
I'd suggest trying to restart the box first by disconnecting power for two minutes and reconnecting to see if a reset helps at all. If still not working, try pressing the Contour button then go to Saved -> Scheduled to see if the recordings are still set.
-Chris
Thank you for the tips. We did all that, and I was even on the phone with tier 2 tech support, and she was stumped, too. It's weird because the shows do show up in saved -> scheduled, it's just that sometimes the red dot does not appear in the guide next to the shows that are set to record.
