Missing HBO Show Episodes on Contour Box
When I go to my Contour box Demand menu to look up a season of the HBO shows THE NEW POPE, THE OUTSIDER, CURB YOUR ENTHUSIASM each of them are missing some episodes. When I look at shows under Showt...
Forum Discussion
A couple weeks ago, episode 8 of The Outsider was missing from the OnDemand menu (Episodes 1-7 and 9-10 were available). I recorded an upcoming rerun/repeat of Episode 8 (the rerun aired March 22). Watched the recorded Episode 8, then watched Episode 9 from OnDemand, and . . . thud . . No Episode 10 available!!! To make matters worse, the show has apparently gone off of reruns/repeats, so no opportunity to record Episode 10.
Please provide Episode 10 through the OnDemand menu!!!
Heelllooooo???? . . . Video Escalations Team????????
- Hi Gone South, I do apologize for the delayed response. We would be more than happy to assist you with this. Could you send us an email to (cox.help@cox.com) with your full address and the primary name on the account. We would need to look at boxes on your account and create a ticket for the missing episodes. -Xavier
