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rich2's avatar
rich2
New Contributor

Mini box remote no longer powers on/off

URC 2220-R remote can no longer power on and off the TV.  All other functions work and it has previously worked since I got the mini box.   I have 2 other mini boxes and this remote cannot power up them either.  These other 2 remotes also cannot power up the first TV.   Therefore, not clear whether the problem is with the remote or the mini box.   Thanks for any assistance.

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  • Becky's avatar
    Becky
    Moderator
    Hi Rich2, try inserting new batteries into the remote control and then reset the remote control to factory defaults. To factory reset the remote, hold setup until the LED turns green and then enter 9, 8, 1. If the code is entered successfully, the LED will blink green two times and the remote will be reset to factory defaults. (All RF pairing information and TV control will be reset and the remote will operate in IR mode.) Then, with the remote in clear line of sight to the TV, press the Menu button on the remote, select Remote Control, and press the OK button. Select Remote Control Pairing for on-screen instructions to complete the pairing process. (Hold the Setup button on the remote until the LED turns green and then press the Menu button to bring up the code entry popup. Once you enter the pairing code, you should receive a "pairing success" message. Does the remote power the TV on and off after completing these steps? -Becky, Cox Support Forums Moderator
    • rich2's avatar
      rich2
      New Contributor

      I hold setup and LED flashes RED once then after a while RED twice.   No response when 981 is entered.  Pressing Menu button does not offer an on-screen Remote Control option.  The remote I am using is a mini-box remote URC-2220-R.