Forum Discussion
donpratt
New Contributor II
Whatever you do, don’t let Cox replace your mini boxes with the new Contour boxes. We were having the exact same problem with our mini box remotes. The only solution Cox offered was to replace them with the new models, with a higher monthly charge. The new boxes are terrible. I’d recommend you just live with using a different remote to turn your TV on and off.
JulianN
10 months agoModerator
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post at Cox.Help@cox.com for further assistance. Thank you!
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