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rcaron's avatar
rcaron
New Contributor II
6 years ago

LG OLED Smart TV will not connect to wired connection

Hello, i am trying to connect my LG Smart Tv to the internet via a wired connection. The word connection works fine on other devices, as I checked the cat 6 Ethernet cable and Plugged it into my ...
Bruce's avatar
Bruce
Honored Contributor III

I think the reset you're doing on your TV is only resetting any customized audio/video setting back to factory defaults.

I read something about a "cold reboot" as follows:

- Unplug TV
- Press and Hold power button on TV set for 30 seconds (the TV set)
- Plug TV back in

rcaron's avatar
rcaron
New Contributor II
6 years ago

Ok. I will try that

  • rcaron's avatar
    rcaron
    New Contributor II
    6 years ago

    I did that test and unplugged the Ethernet cable too. Held for 30 seconds, turned tv back on, plugged in Ethernet and it recognized the cable. I’m going to turn it off and on now again. 

    • rcaron's avatar
      rcaron
      New Contributor II
      6 years ago

      The Ethernet connection is holding in store mode after the cold reboot. Thank you so much! You’ve made my day!

      • Bruce's avatar
        Bruce
        Honored Contributor III
        6 years ago

        Does the wired connection hold in Home Mode?