Is a Contour 2 device "bound" to a certain cable connection/TV set within my home?
I have two Contour 2 devices (main and satellite). Last night I wanted to experiment swapping the two boxes on my two TV sets because I have issues with Netflix watching on the main device (video "stutters") and I don't have this problem on the set with the satellite device.
I swapped the two boxes and noticed that neither would boot. I then noticed that I had no Cox services; phone and Internet were out. I called Cox support and they said they couldn't connect to me to test connectivity; I then called neighbor on cell phone (also Cox customer) and she wasn't having any problems. I put both devices back in their original location and within 10 minutes my services were back.
I suppose it could be a coincidence that I had some sort of Cox outage when I tried this but the timing seems suspect, especially since the service came back on its own (I guess) after putting both devices back in their original location?
Did I cause this mini-outage or should I be able to swap my Contour devices with my two TV sets?