At this point it wasn't a Netflix issue; I had no services whatsoever. The Netflix issue is ongoing and I know some other Cox customers have it; I wanted to swap the boxes to see if the problem followed the box to the other set. My original question isn't about Netflix; I'm asking if it's valid to swap Contour boxes from one set to another after they've been provisioned by Cox.
Hello, you are welcome to swap the Contour receivers at any time. I am worried that you may be experiencing signal issues, which can cause a variety of symptoms. If you'd like additional assistance, please feel free to send us an email at email@example.com. -Kevin M. Cox Support Forum Moderator