Forum Discussion

Sminky's avatar
New Contributor
6 years ago


In the past 2 weeks a scheduled recording did not record. When I checked the missed recordings it says "Recording failed because it conflicted with another high priority recording" yet nothing else was recording at that time. Why is this happening?

1 Reply

  • Sminky,

    It sounds like the box needs a good reset. Please disconnect the power cord and the coaxial cable from the back of the DVR and leave them both disconnected for a solid 60 seconds. Then go ahead and reconnect the coaxial cable first and power cord last. If that doesn't work please send an email to: and include your full address, name. Please also add that this is an issue with the DVR in the body of the email. Thanks!