Replaced DVR yesterday .new recorded program watched but delete option not deleting
Hi Rayw450,
I am sorry to learn the delete option is not working on your replacement receiver. I try to delete my recorded shows after watching so I can understand how frustrated you must be. Please send us an email to Cox.Help@cox.com with your account details so that we may investigate. We look forward to working with you.
Cox Support Forum Moderator
Are you sure you aren't seeing the Recently Deleted folder?
Note: Deleted recordings will stay in the Recently Deleted folder until Permanently Deleted by user or until system Auto Deletes it when hard drive fills up and space is needed.
Hi Rayw450,
I am sorry to learn the delete option is not working on your replacement receiver. I try to delete my recorded shows after watching so I can understand how frustrated you must be. Please send us an email to Cox.Help@cox.com with your account details so that we may investigate. We look forward to working with you.
Cox Support Forum Moderator
