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Rayw450's avatar
Rayw450
New Contributor
2 months ago

Dvr not deleting recordings

Replaced DVR yesterday .new recorded program watched but delete option not deleting 
  • LatitiaS's avatar
    LatitiaS
    2 months ago

    Hi Rayw450,

    I am sorry to learn the delete option is not working on your replacement receiver.  I try to delete my recorded shows after watching so I can understand how frustrated you must be.  Please send us an email to Cox.Help@cox.com with your account details so that we may investigate.  We look forward to working with you.

    Cox Support Forum Moderator 

LatitiaS's avatar
LatitiaS
Moderator
2 months ago

Hi Rayw450,

I am sorry to learn the delete option is not working on your replacement receiver.  I try to delete my recorded shows after watching so I can understand how frustrated you must be.  Please send us an email to Cox.Help@cox.com with your account details so that we may investigate.  We look forward to working with you.

Cox Support Forum Moderator