Forum Discussion

Rayw450's avatar
Rayw450
New Contributor
2 months ago

Dvr not deleting recordings

Replaced DVR yesterday .new recorded program watched but delete option not deleting 
  • LatitiaS's avatar
    LatitiaS
    2 months ago

    Hi Rayw450,

    I am sorry to learn the delete option is not working on your replacement receiver.  I try to delete my recorded shows after watching so I can understand how frustrated you must be.  Please send us an email to Cox.Help@cox.com with your account details so that we may investigate.  We look forward to working with you.

    Cox Support Forum Moderator 

CurtB's avatar
CurtB
Honored Contributor
2 months ago

Are you sure you aren't seeing the Recently Deleted folder?

Note: Deleted recordings will stay in the Recently Deleted folder until Permanently Deleted by user or until system Auto Deletes it when hard drive fills up and space is needed.