Forum Discussion

Rayw450's avatar
Rayw450
New Contributor
29 days ago

Dvr not deleting recordings

Replaced DVR yesterday .new recorded program watched but delete option not deleting 
  • LatitiaS's avatar
    LatitiaS
    29 days ago

    Hi Rayw450,

    I am sorry to learn the delete option is not working on your replacement receiver.  I try to delete my recorded shows after watching so I can understand how frustrated you must be.  Please send us an email to Cox.Help@cox.com with your account details so that we may investigate.  We look forward to working with you.

    Cox Support Forum Moderator 

CurtB's avatar
CurtB
Valued Contributor III
29 days ago

Are you sure you aren't seeing the Recently Deleted folder?

Note: Deleted recordings will stay in the Recently Deleted folder until Permanently Deleted by user or until system Auto Deletes it when hard drive fills up and space is needed.