Cox Complete Care scam?
I used the Chat service on 3/22 to revise my TV & Internet service. I had the whole transcript of this chat emailed to me after the chat. The representative I chatted with was "Gio S.", I was able to...
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If customers get billing statements electronically, I highly recommend reviewing them, especially after making changes, to catch any such mistakes.
I agree. I called in 2019 and the scammer added Directory Listing - Non Published to my bill at $2.29 a month.
At least Cox reimbursed you. The rep I spoke with insisted I had requested it. I have a call blocker and haven't seen a phone book in 10 years. Why would I need to not publish my phone number?
