ScottieZNew Contributor4 years agoCotour TV connection Cox SmartHelp message says that I am not connected to their network. Yesterday it said that I was disconnected. What is the difference?
BruceHonored Contributor III4 years agoProbably a distinction between a-comin' and a-goin'. Not connected should be you haven't logged onto Coxnet yet. Disconnected should be either you logged off or were disco'd from Coxnet.
Recent DiscussionsFYI - Once again, unable to perform Searches on Contour 1 DVRNo TV Service Again!Poor serviceError code RDK-03032Cable & internet down……again