Contour box keeps shutting off
I upgrade to contour 6 in November and I've had 3 boxes swapped out so far. Now today the box went into a "boot" loop. I unplugged it and it came back but has no ability to record shows. I went online and chatted but in the end they said we need a new box, number 4, and there's a $75 charge for a tech to come out. Why would I pay for bad equipment provided by Cox? Anyone else having this much trouble with Contour?