Forum Discussion

Peasush's avatar
Peasush
New Contributor
5 years ago

Can't watch recorded shows & cannot record - getting error XRE-06014

Can't watch recorded shows & cannot record - getting error XRE-06014. This is very frustrating. It was fine until about an hour ago. What do I do? I've tried restarting, rebooting etc.
Tinkerbell1's avatar
Tinkerbell1
New Contributor
5 years ago

We’re having the same issues too. This is the error message we get: “Sorry, we ran into a problem. This recording isn’t available right now. Please try again later.” Our market area is a Omaha, NE and we have the Contour system. 

kilabelle's avatar
kilabelle
New Contributor
5 years ago

We’re having the same issue

  • BenS1's avatar
    BenS1
    Former Moderator
    5 years ago
    Hi @Kilabelle
    The issue with the Cloud DVR has now been resolved. Please let us know if you are still having issues. Thank you.
    Ben S.
    Cox Support Forums Moderator