Forum Discussion

jberroth's avatar
jberroth
New Contributor
7 years ago

Caller ID

My caller ID is turned on, but not showing up on my tv.  How do I fix this?

  • MaryF's avatar
    MaryF
    Former Moderator
    7 years ago
    Hi Jberroth,

    Please go to your receiver settings and turn the Caller ID off. Then, disconnect the power from your box for about 2 minutes; then, reconnect. After it finishes rebooting, go back into your receiver settings and turn on the Caller ID. Let us know if this helps.

    MaryF.
    Cox Support Forums Moderator
      • MaryF's avatar
        MaryF
        Former Moderator
        7 years ago
        Hi Jberroth,

        Please send us an email to cox.help@cox.com with your full name and street address so we can further investigate.

        MaryF.
        Cox Support Forums Moderator