Forum Discussion

jberroth's avatar
jberroth
New Contributor
7 years ago

Caller ID

My caller ID is turned on, but not showing up on my tv.  How do I fix this?
MaryF's avatar
MaryF
Former Moderator
Hi Jberroth,

Please go to your receiver settings and turn the Caller ID off. Then, disconnect the power from your box for about 2 minutes; then, reconnect. After it finishes rebooting, go back into your receiver settings and turn on the Caller ID. Let us know if this helps.

MaryF.
Cox Support Forums Moderator
jberroth's avatar
jberroth
New Contributor
7 years ago

That did not work.

  • MaryF's avatar
    MaryF
    Former Moderator
    7 years ago
    Hi Jberroth,

    Please send us an email to cox.help@cox.com with your full name and street address so we can further investigate.

    MaryF.
    Cox Support Forums Moderator