We have the Contour TV Preferred package. But the TV package we have didn't even come up with the agent. As soon as I said I wanted a CableCard, he said they are no longer supported. No offer of it being supported with a different package, etc.
The thread you referenced is very old, from 2017. As Bruce points out the FCC regs changed in 2020. Apparently they are no longer *required* to support CableCards
Them being no longer required and no longer being offered are two different things IMO. Maybe a moderator here can confirm. I hope I am right, because it would really stink if Cox totally discontinued them. Comcast promised to support them till 2031.
Yes, I agree the FCC requirement vs Cox choosing to continue supporting are 2 different things.
I'm really hoping that someone on this forum who works for Cox can give an authoritative answer. Trying to get an accurate answer out of Tier 1 agents via chat/phone is going to be a nightmare (as it is with all companies).
