Forum Discussion

KGO's avatar
New Contributor
4 years ago

box not recording

We have reset our cable box multiple times and it hasn't helped.  It won't record anything.  It says there are no recording set but we had many things scheduled. We go to the guide and try to record but it won't let us record anything now.  Any secrets to fix this or do we just go get a new box?

2 Replies

  • hbrienza's avatar
    New Contributor

    same here.  system refresh and restarting the box does not allow us to record.  This has been happening since yesterday.

    • CurtB's avatar
      Valued Contributor III

      Recent posts indicated a software update is required for Contour 2 cable boxes in order to correct an issue with being unable to record.

      Contact and provide your full name, service address and a link to this Forum thread.