Forum Discussion

Paul_M's avatar
New Contributor

2.5 + weeks of no TV service, can I please get this fixed!

Been with cox 30+ years and you don't seem interested in fixing our drop line.  Haven't been able to watch TV since April 14th. Been told I would get call back 3 different times but never received any call backs. Yesterday I was told the ticket was closed because it was repaired, that is a LIE LIE LIE!!!!!! That seem to be all I'm getting from cox now are LIES!

5 Replies

  • Bruce's avatar
    Honored Contributor III

    Send an email to with your full name and complete address.

    • Paul_M's avatar
      New Contributor

      So far they have met my expectation, NO RESPONSE!

      • Darkatt's avatar
        Valued Contributor III

        Someone will get back to you, A LOT of emails go to that inbox, they are responded to in the order in which they are received.