Forum Discussion
If Cox owns or assigns the number, Cox will investigate. This is the monitoring Tiffany referenced. Cox can monitor their switches for large volumes of outbound calls from 1 of their assigned numbers. Cox will then Cease & Desist, terminate service, call the FCC, whatever.
However, if Cox doesn't own the number, Cox won't bother investigating. Cox will only inform you, "Hey...we couldn't verify the origin of the number currently ringing your telephone. Good luck!"
In this day and age Cox easily has the capability to stop those calls that spoof an area code showing as US area codes, instead of the origin India area codes.
They should do this on their own without being mandated.
- Bruce4 years agoHonored Contributor III
Of course Cox has the ability to block...but they won't. As I wrote earlier, if Cox can't "V" the number, block the call.
Cox just doesn't want to be in the business of "globally" blocking numbers...especially spoofed but legitimate numbers.
Since VoIP, the only way to control who can ring your telephone is an Allow List. If a number isn't on your Allow List, it gets zapped.
- hammer4 years agoNew Contributor
I would gladly pay an extra fee for this service as I described it.
The allow list is useless. Meet a new friend, new dr. new business, or forget an old relative, doctor, friend, business, etc., ad nauseam and you haven't entered their number they never get through.
- Bruce4 years agoHonored Contributor III
It's not a service but something you'd do. Your Pano may already have this feature. If not, there are call-blocking programs to install on a computer and then connect to a telephone jack.
- Bruce4 years agoHonored Contributor III
Yes...it's a different mindset altogether but its the mindset of somebody not dependent on someone else.
No...it's not "they never get through" because their Caller ID would still appear on your phone...or software...and the first-time you'd see this False-Positive, you add the number. Which do you think would take more effort: blocking all the time or occasionally adding a relative, friend or doctor? Moreover, if you're expecting a call from an unknown number (business), just disable or disconnect the call-blocker.
- hammer4 years agoNew Contributor
Panasonic machine will not do this!
You don't know to add the contact because they never reach you!
Allow list is a terrible feature. Forget to add an old college buddy, he won't reach you because he's not allowed. You don't know to unblock the allow list, as you don't know he's calling.
Like I said Cox needs to offer my suggestion as a paid feature. They would make a great profit in doing so.
I hope a Cox rep sees this thread and pushes for this feature I have suggested..
- Bruce4 years agoHonored Contributor III
I don't think you're reading what I'm writing. Of course you'd know if the contact had reacched you. Your Caller ID will show the buddy had reached you because your call-blocker blocked the buddy.
You'd need to review your Caller ID or computer screen, add the buddy and the buddy will call back. What do you care if the buddy was blocked...you weren't home to have answered the call anyway. When you get home, you'll see the buddy had reached you, was blocked and then you allow the number.
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