This may be beating a dead horse (and I suspect it is) but is there actually any way to disable Call Waiting through the Voice Tools interface and have it remain disabled? I've just downgraded my ser...
Cox doesn't do a good job of updating informational websites. But, since you only want to use a phone for Voice Tools access, it would have been easy to see *38 doesn't work. When you press either *37 or *38, you hear the following:
"We are sorry. The service you attempted to reach is no longer supported. Please contact Cox Customer Service for assistance."
An email to Cox verified Call Waiting may only be turned OFF from the website.