YouTube app not working
Anyone else having YouTube app issues over wifi? Started last night. Nothing loads up as The app does not work on ANY device whether it’s an iOS or Android device or even a Samsung tv when using cox ...
Forum Discussion
What model modem do you have? You said you reset the modem via the app, which makes me think you are using a Panoramic gateway. If so, do you have it in bridge mode? Also, does the problem happen if you connect direct to the modem?
Also, when you say "Cox wifi" do you mean the network name(SSID) called "CoxWifi" or just your wireless connection from the Orbi? The reason why that is important is CoxWifi is the SSID for Cox's hotspot. That's the network that Panoramic gateways and AP on the pole broadcast so you can get online when away from home.
One thing you can try is change the DNS on your Orbi. See here on how. Instead of the DNS servers in that article though, use google's DNS which is 8.8.8.8 and 8.8.4.4.
Last, try accessing from a VPN. Opera GX has a free VPN built into their browser you could test with.
Sorry the stand alone modem is an Arris Touchstone CM8200. I used the cox app to “reset equipment”. I did cycle the modem manually once too by unplugging for 1-2 minutes before plugging back in. When calling it “coxwifi”, yes sorry I meant the wireless connection from the Orbi router. This sounds lame of me but how do I direct connect to the modem and bypass the router? Also yes while using a VPN, the YouTube app works on my iPhone… will give Opera GX browser a try on a computer
Also using Opera GX browser on a computer doesn’t work as it says to connect to the internet as “you’re offline” after signing into an account
Did you actually enable the VPN? It isn't on by default. See here.
Also, to be clear, it allows you to get to Youtube, but says your offline after clicking "sign in"?
Something else you could try is to disable IPv6 on the Orbi at ADVANCED>Advanced Setup>IPv6. See page 29 of manual. Not sure if there is a disable function but worth a look.
First unplug the power from the Arris modem. Then unplug the ethernet going from modem to Orbi router from the router and plug it into your PC. Then plug the power back into the modem. This power cycle needs to be done each time you change what the ethernet from the modem is plugged into.
