Same here...Giga service is consistently 10-30% of what it should be. Cox will not admit there are any issues and always use the standard unplug, restart, check cable, yada, yada, ya response. They need to get this service more reliable and consistent with the advertised speeds. Otherwise, they need to start crediting/reimbursing customers for the degraded service that they are being charged. Note, anyone tired of the constant issues with no resolution should file FCC complaint as they do track and respond to carrier service issues going unresolved.
totally agree, i complained and they wont admit they had this problem, instead they tried to upsell me customer support
