Worst tech reps out there
Had a technical rep come to our house today because we have yet to get a signal to our modem. The guy spent 2 hours trying to fix it. He refused to come inside to look at the actual modem. He came...
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Hi rreso1007,
I'm truly sorry you've been having service issues and that you had this experience with an appointment that was meant to resolve this for you. Please email my team at cox.help@cox.com, or message us on Facebook or Twitter so we can assist with this. Please include your full name, address, and a reference to this post in your message.
Thank you.
