Worst service provider I have ever been forced to use
3 hours. 3 different customer service reps. Repeating the same information to every single one. Hung up on multiple times. I still do not have internet. I still do not have wifi. This after spending 2 hours with customer support yesterday.
Cox is the most incompetent, garbage service provider I have ever been forced to use. It's a sham that this business is allowed to exist.
I am sorry to hear you have had such experiences. Please allow us to assist you. If you can email your full name and the street address on your Cox account to email@example.com, I’ll be happy to investigate. Also, include a link to this thread.
@Worstserviceprovider, I can certainly understand your frustration with having to deal with this internet concern and we do want to help. Please send us the requested email and we will work to resolve this issue on your behalf.-Allan, Cox Support Forums Moderator.