Forum Discussion

kurtech's avatar
kurtech
New Contributor II
5 years ago

Will changing from 150 down to 1 gigabit down fix my packet loss/latency issues?

I'm pretty frustrated right now with intermittent latency issues and packet loss. I can't use voip to make my meeting calls or play online video games without lag. I've replaced basically all of my h...
bustingrocks's avatar
bustingrocks
New Contributor
5 years ago

An upgrade won't fix the issues. I seem to have to "replace" my modem every 6-8 months, and every time they recommend that I either rent, or sign up for the special deal and pay more for more bandwidth that is rarely up.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hi Bustingrocks, I saw your other comment in a different thread, and you mentioned that you're also experiencing latency issues. For further assistance, can you please email us hard-wired traceroutes and/or PingPlotter results to the gaming servers that you're having difficulties with? I'd like to have them reviewed. -Kevin M. Cox Support Forum Moderator