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thehofl's avatar
New Contributor II
3 months ago

Uplink packet loss/latency

For over a week, my upload has being timing out 20% - 40% of the time. It’s making it difficult to work, game and stream. I am on the 1gig, copper package and should be getting upwards of 1024/35, but consistently getting 600/1. That 1Mbps uplink is killing me and making my work performance suffer.

My modem and network gear are fine, but the only recommendation is to reboot my modem. Anyone else run into this issue?

Zip: 85323

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  • Hello thehofl, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally due to the connection issues you have expressed.  We can definitely assist you with this.  Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at anytime for assistance.  We are always happy to help.