Forum Discussion

kylespezia's avatar
kylespezia
New Contributor
5 years ago

Why is it that a current paying customer seems to be put on the back burner when it comes to support?

I have been a customer for several years. At the beginning of July I attempted to schedule to have our services moves as we would be moving in August. I was told that it was to early to schedule b...
bad service
MichaelJ's avatar
MichaelJ
Moderator
5 years ago
Hi Kylespezia, that is not the customer experience we want for you and I am sorry that the move did not comer off as you planned. However, the purpose of the Cox Support Forums is to allow customers to discuss technical topics related to Cox services with other customers.

We can check for sooner availability to complete your install. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Please include a link to your forums post.

Thank you,

Mike J.
Cox Support Forums Moderator