Why is it I can go to any website except to check my email at cox.net, sure do pay a lot for crappy service.
Why is it I can go to any website except to check my email at cox.net, sure do pay a lot for crappy service.
Forum Discussion
- Hi Mh56. I can understand how frustrating it is when you are having issues checking your email. Please delete your browsing history, close the browser, open it up again and type in idm.east.cox.net/.../myemail. Please don't use any bookmark or favorite that you may have already saved. Please let us know if this doesn't help by contacting us at cox.help@cox.com and we will further troubleshoot to see what is happening and help get this resolved. Thanks, Lisa - Cox Support Forums Moderator
You are not alone. Cox has been struggling with webmail for almost one year. They made 2 large changes (other forum users have more-detailed information about the changes). Don't bother deleting your browsing history, clearing the cache, rebooting your computer.... the problem is not on your end.
