Forum Discussion

hayleyderek13's avatar
hayleyderek13
New Contributor
13 days ago

Why is Cox in New Orleans so bad

Anyone else live in New Orleans and have internet outages almost daily? It's the biggest city in the state and I have service so spotty it's as if I live in the middle of a swamp. And the customer service agents know about as much as I do, maybe less. 

  • Hello. I'm sorry to hear you have been having trouble with your internet. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.