Forum Discussion

RMH-REGION_3's avatar
RMH-REGION_3
New Contributor
3 years ago

Why did my Outlook 2007 (POP) email client stop working?

Why did my Outlook 2007 (POP) email client stop working? Read my email with it at 9 p.m. last night; tried and failed to download the email at 3 a.m. this morning (EST) in Chesapeake VA. Error code 0x800CCC1a "Your server does not support the connection en

2 Replies

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @RMH-REGION_3

    Please try accessing your email using myemail.cox.net. Let us know if that works.

    Jonathan J
    Cox Moderator
    • RMH-REGION_3's avatar
      RMH-REGION_3
      New Contributor

      Thanks for the recommendation, Jonathan ..

      Thankfully, it's for naught .. at about 9 a.m. today, my Outlook magically started working again.

      We've seen that problem before .. immediately after the last big internet services 'update'. That time, it took 3 or 4 days for COX to acknowledge the problem and 'fix' it. I'm glad it was fixed less than 6 hours after my complaint.

      'Don't know why it happens; 'Just glad the issue is resolved. I don't like web mail and I refuse to use IMAP.

      -- RMH