Forum Discussion

dkang's avatar
New Contributor

White light

I have a panoramic modem. It has a solid white light on the top and nothing else. WiFi is not working. Any possible solutions

2 Replies

  • bearone2's avatar
    Contributor III

    white light has completed boot sequence & ready for use.

    depends how old & what you're trying to connect.

    fwiw: i have 2 older dell laptops that see the pano unit but won't connect.

    my workaround is to run rj-45 cable from pano unit to an older router.

  • CrystalS's avatar
    Former Moderator

    You are able to check for outages in your area by logging in online at or the Cox app. If you want us to check for you. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started. -Crystal S. Cox Support Forum Moderator