Forum Discussion

qwerty1's avatar
qwerty1
New Contributor
8 months ago

Blinking orange/white

I’ve been having issues with my wifi for the past 3 days. It went from spotty to nonexistent. The light on the router keeps flashing, switching from flashing orange for a few minutes to flashing a white/green color for a few minutes and so on. I’ve tried resetting it, unplugging it and replugging it, and it just keeps doing it.

How do I fix it?

  • LisaH's avatar
    LisaH
    Moderator
    8 months ago

    Hi qwerty1. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator

    • qwerty1's avatar
      qwerty1
      New Contributor
      8 months ago

      Thanks, I’ve already used the messaging twice. They didn’t help me

      • RaquelD's avatar
        RaquelD
        Moderator
        8 months ago

        I apologize that you have not found a fix for your service issues. If you change your mind or do not receive help here, we are available 24/7.