I haven't gotten any email since 2:10 a.m. ET, which - given that I use this account for work - is highly unusual. To make sure that this wasn't just an unlikely instance of a slow day, I tried sending myself a message from my Gmail account, and it never arrived. What's going on?

Same here -- neither my Outlook client nor webmail has shown any new messages today (including test messages to myself from my gmail account). Outgoing mail seems to be working.

Same here. I chatted with tech support. They said their undergoing maintenance and are aware of the issue and are trying to get it resolved.

Hi Gang, some Cox email customers have reported not receiving email or delays receiving email from third-party providers like Google and Yahoo. We are aware of the issue and working to resolve as quickly as possible. -Becky, Cox Support Forums Moderator

Yes, my outgoing mail has no issues. Just incoming.

Same problem. Last email was Nov 7 @ 1138 PM. Can send and receive mail from my cox account but not from other mail accounts. Using Windows Live Mail.

Where's my mail? (Haven't gotten anything in 7+ hours, not even messages I've sent myself)

sfinlv
New Contributor
7 years ago
I'm having the same problem. I haven't received emails that my boss sent last Wednesday night (and it's now Friday afternoon). I hope Cox gets this third-party issue fixed soon.
- Phuhque
  New Contributor
  7 years ago
  Hey Sfinlv. Ask your boss if he/she is getting bounce back NDR's. I have the same thing happening and in every one they say the same thing.
  
  Remote Server returned '554 5.2.0 <cxr.mx.a.cloudfilter.net #5.2.0 smtp; 552 5.2.0 <*********> sender rejected. Refer to Error Codes section at http://postmaster.cox.net/confluence/display/postmaster/Error+Codes for more information. AUP#CXSNDR>'
  
  Cox support is not very quick to answer my questions, and I completely understand how email works. The cause of all this heartache is their new cloudfilter and our inability to see what messages are being rejected or being able to add our own whitelists.
  
  So far, I have my work, my CPA, and a gaming company I am not receiving mail from.
- Becky
  Moderator
  7 years ago
  Hi Sfinlv, the issue affecting the other folks on this thread was resolved Thursday evening. If you are missing email that was sent on Wednesday, something else is going on. How do you access your Cox.net email? Do you use Cox Webmail or an email client like Outlook, Thunderbird, or the mail client on a mobile device? -Becky, Cox Support Forums Moderator
  - br1549
    New Contributor
    7 years ago
    I haven't been able to receive my Email all day today. Every time I chose send/receive I get a send/receive error. When I log into Cox my Email is there. The error message basically says unable to contact the server. This problem is on both my laptop and my desktop. I have tried rebooting and that doesn't help.
sfinlv
New Contributor
7 years ago
I have the same issue. I haven't received emails from my boss sent late Wednesday night. Very frustrating. Hope they get this third-party issued fixed soon.
Becky
Moderator
7 years ago
Hi Gang, some Cox email customers have reported not receiving email or delays receiving email from third-party providers like Google and Yahoo. We are aware of the issue and working to resolve as quickly as possible. -Becky, Cox Support Forums Moderator
mitchsweet
New Contributor
7 years ago
Same here in Phoenix
Taffeys
New Contributor III
7 years ago
I just received the 1st email since last night. Sent 9:07 PM last night and received at 7:38 AM today.
driedel
New Contributor
7 years ago
Neither my wife nor I received emails between last evening and this morning.
b_j
New Contributor
7 years ago
Been with Cox since their arrival here in Kansas since 1997 and any problems that I had with email were on their end.
eminiR2k
Contributor
7 years ago
Same Ol' Same Ol' ~ Cox never disappoints (yes, sarcasm). SMH once again.
kimbers
New Contributor II
7 years ago
Same here!
Taffeys
New Contributor III
7 years ago
No email since 10pm last night in Oceanside, CA.