Where is the bandwidth for Baton Rouge?

Question

I pay for the 150/10 package and am currently getting 3/10.&nbsp; That&nbsp; 3 megs down is 2% of what I pay for.&nbsp; I understand there's high demand right now because of everyone staying home.
When can we expect Cox to address this situation?&nbsp; Also, will my account be credited for the lack of service?

lisah · Answer

Hi BillM. If you are having issues with your speed, please contact us via email at cox.help@cox.com and include this link along with your complete address and name on the account to get help. - Lisa, Cox Support Forums Moderator

bearone2 · Answer

high demand is something cox can't control.

Forum Discussion

Where is the bandwidth for Baton Rouge?

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