Forum Discussion

chynoodle's avatar
chynoodle
New Contributor II
11 months ago

What is going on? 4 weeks of inconsistent service.

Today marks the 4th week in a row. That's right 4th week in a row that I have inconsistent internet coverage. I pay for the 1GB plan which is already over $100 not including the modem rental.  About...
Escape1122's avatar
Escape1122
New Contributor
11 months ago

Same issues. Especially in the evenings!! I have had to reset the modem every hour on multiple days. Never used to be an issue. It exponentially got worse after the most recent MS Crowdstrike thing. 

LatitiaS's avatar
LatitiaS
Moderator
11 months ago

Hi Escape1122,

 

We want you to enjoy your services and I am very sorry to learn of your troubles.  Please send us your account details on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com so that we may look into your concerns.

 

Cox Support Forums Moderator