Forum Discussion

chynoodle's avatar
chynoodle
New Contributor II
6 months ago

What is going on? 4 weeks of inconsistent service.

Today marks the 4th week in a row. That's right 4th week in a row that I have inconsistent internet coverage. I pay for the 1GB plan which is already over $100 not including the modem rental.  About...
Escape1122's avatar
Escape1122
New Contributor
6 months ago

Same issues. Especially in the evenings!! I have had to reset the modem every hour on multiple days. Never used to be an issue. It exponentially got worse after the most recent MS Crowdstrike thing. 

  • LatitiaS's avatar
    LatitiaS
    Moderator
    6 months ago

    Hi Escape1122,

     

    We want you to enjoy your services and I am very sorry to learn of your troubles.  Please send us your account details on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com so that we may look into your concerns.

     

    Cox Support Forums Moderator