I've reached out to your customer service via live chat and through calling several times and have received no resolution or help outside what I've already outlined so I fail to see what good doing it all over again will do. I apologize if I've misused the forum service but quite frankly I'm at a loss of how else to get anybody's attention on the matter.
Most of our neighborhood is pretty much fed up too. We're exploring AT&T options.
Unfortunately Cox is the only internet provider that can service my neighborhood (trust me I've tried)
