Forum Discussion

A_JohnJR's avatar
A_JohnJR
New Contributor
2 years ago

What happened to the Manage user site? https://www.cox.com/myprofile/manage-users.html

I used this site to manage the other email address the family uses on our Cox account but gone now, "404 Not found".  How do I do this now?????

      • Becky's avatar
        Becky
        Moderator
        I apologize for the trouble with these pages, gang! Thanks for sounding the alarm and for your thorough testing. 😃 -Becky, Cox Support Forums Moderator
    • Bruce's avatar
      Bruce
      Honored Contributor III

      At a you'd have an excuse not to pay.

  • Hi A.JohnJR and Bruce, the www.cox.com/.../manage-users.html URL is working for me at this time. Please clear your browser's cache and cookies and see if you still get the 404 error. I want to ensure you have access to the features on this page! -Becky, Cox Support Forums Moderator
    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor

      becky Are you there? Could you test from a cell phone or something off the Cox Intranet? Pretty sure you gave a false positive.

    • Bruce's avatar
      Bruce
      Honored Contributor III

      If you're on the Cox intranet, the link would work.

  • Bruce's avatar
    Bruce
    Honored Contributor III

    It's to manage current accounts.

    I logged in to my account and can confirm the 404 error.  Cox did obtain a new email provider (vendor), so perhaps the URL will either be changed or removed.  I'm not sure.